Welltub provides a warranty on all products that you purchase from us. We guarantee that your purchase does what you can reasonably expect from it. The statutory guarantee periods can therefore be seen as a minimum guarantee period. Within this period, your purchase will be repaired free of charge or replaced if repair is not possible. When your product is outside the warranty period, it does not always mean that your warranty has expired. It also does not always mean that we treat your purchase under warranty. The (purchase) value of a product will largely be decisive for the treatment of your defective product outside the stated warranty period. We always look realistically at value and use. However, incorrect use is never covered by any form of warranty. Your warranty will also lapse if you have had adjustments made to a product yourself without a written commitment from us. Always contact us in the event of a defect, especially if the warranty is still applicable. Of course we are always there for you with questions about products or the warranty.