Welltub guarantees all products you purchase from us.
We guarantee that your purchase will do what you can reasonably expect it to do. The legal guarantee periods are therefore to be seen as a minimum guarantee period. Within this period your purchase will be repaired free of charge or, if repair is not possible, replaced. If your product falls outside the warranty period, this does not always mean that your warranty has expired. It also does not always mean that we treat your purchase under warranty. The (purchase) value of a product will to a large extent be decisive for the treatment of your defective product outside the set warranty period. We always look realistically at the value and use.
Incorrect use, however, is never covered by any form of guarantee.
Even if you have had adjustments made to a product yourself without a written commitment from us, your guarantee will also lapse. Always contact us in the event of a defect, especially when the guarantee still applies.
Of course, we are always ready to answer any questions you may have about products or the guarantee.